Shipping & Returns
- When will my order ship?
- We strive to produce and ship your order within 5 business days. Some orders can take up to 7 business days to ship. If it has been over 10 days and your order has not shipped, please contact us.
- How will my order be shipped?
- All orders are shipped to your home or business via ground service. All artwork is securely packaged in double-walled, FedEx-approved corrugated boxes. If your order is oversized, it may arrive via freight.
- How can I request expedited shipping?
- If you need your order fast, expedited shipping may be available depending on your order details. Please contact us for more information.
- How do I track my order?
- As soon as your artwork ships, we will send you a confirmation email with your tracking number. You may contact us to check on the status of an order. Please include your order number in your request.
- What does it cost to ship within the United States?
- There is a standard flat rate of $10.00 for each item shipped within the contiguous United States. Alaska and Hawaii have a standard rate of $49.99 that applies to each item.
- What does it cost to ship internationally?
- For destinations outside the United States, the shipping cost is calculated during your checkout experience. Click Non U.S. Checkout on the Checkout page.
- What forms of payment do you accept?
- We all major credit cards (Visa, MasterCard, American Express, Discover and Diner’s Club).
- What if I have a PO BOX or military address for my ship-to destination?
- Please contact us to discuss your shipping options for a PO Box or military address.
- Domestic Returns
If you are not delighted with your artwork for any reason, you may return it within 30 days for a refund. You are responsible for returning the artwork in its original packaging. To initiate a return, please submit a request using our contact form.
After we receive your artwork, you will be notified by email with a confirmation that we received the art and with information about your refund. There is a $10.00 restocking fee on all returned items that will be deducted from your refund. Please allow up to 7-10 business days for processing.
- Damaged Items and Reprint Requests
If your item arrives damaged, we will gladly replace or refund your order. To initiate a damage claim or request a reprint, please use our contact form.
Please include the following details in your submission:
- Photo of the damage to your artwork
- Photo of the shipping box it arrived in
- Order number
- Brief description of the damage
- Preference to replace or refund your order